Please read below steps before submitting a warranty extension order.

  1. Submit a warranty extension order.
  2. Make sure you enter the correct information before submitting the Warranty Extension Order.
  3. You will receive a confirmation email with a Purchase Invoice. Please make the payment as soon as possible to avoid the delay of the process.
  4. One of our agents will review you order and send you the warranty extension certificates once approved.
  5. The process may take up to 5 business days (depends on the financial institutions). If you have not receive the certificates within 5 business days, please contact us at (Please also check your SPAM folder)
  6. This form is only available for the products sold and installed in Australia. If you want to purchase the warranty extension for a Sungrow inverter that installed overseas, please contact

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